Resources for Urban Survivors
Delhi-based Resources
Shakti Shalini Helpline: Provides compassionate, confidential, and timely assistance to survivors of gender/sexual-violence anytime and anywhere in India.
Contact: Call +91 11243 73737 or WhatsApp +91 78389 57810
Hours of Operation: 24/7 Support & Assistance
Nazariya Helpline:Provides a helpline and case-based counselling for queer women and trans persons experiencing violence. Team members are trained in peer counselling and offer phone and face-to-face counselling.
Contact: +91 98181 51707
Hours of Operation: Monday to Friday, 11:00am to 6:00pm
Delhi Commission for Women Rape Crisis Cell: Provides free legal service exclusively for rape victims with experienced lawyers. The rape crisis cell will assist the prosecutor in the trial, oppose the bail application of the accused, and facilitate recording of statement under section 164 of the code of criminal procedure.
Contact: Call +91 11233 70557
Hours of Operation: Monday to Friday (9:30am - 6:00pm)
TFGBV Specific Support:
Meri Trustline: A free and confidential helpline for online safety, run by the RATI Foundation. It provides support for women, children, and marginalized communities facing cyberbullying, online harassment, grooming, or the non-consensual sharing of private images.
Helpline Number (Call or WhatsApp): +91 63631 76363
Operating Hours: Monday to Friday, 9:00am to 5:00pm
TechSakhi: A dedicated free initiative offering legal aid, counselling, and digital safety rehabilitation for women, girls, non-binary, trans, and queer individuals.
Helpline Number (Call or WhatsApp): +91 80456 85001
Operating Hours: Monday to Friday, 9:00am - 7:00pm
Digital Safe India: Emergency response and comprehensive takedown support for victims of non-consensual intimate image sharing, deepfakes, and digital exploitation. Provides the option for reporting non-consensual content via form with quick response (under 24-hours).
Operating Hours: 24/7
Pan-India Helplines
AKS Crisis Line: Provides support for all survivors of gender-based violence including, but not limited to, domestic violence against women, family abuse, sexual assault, sexual harassment, child abuse, stalking, and forms of TFGBV. Responders are trained in counselling skills and crisis management by providing professional support and confidential care for all callers.
Helpline Number (Call): +91 87930 88814
Operating Hours: 24/7
Languages: English, Marathi, Hindi
NCW Women’s Helpline: Provided by the National Commission for Women, this helpline provides assistant and support to women facing various challenges. Provides round-the-clock counselling, legal assistance, and guidance on issues such as domestic violence, sexual harassment, cybercrimes, and emotional duress. It can connect women to police, One Stop Centre, hospital and authorities for further support.
Helpline Number: 14490
Operating Hours: 24/7
Languages: English, Hindi
Dhawani - National Domestic Violence Hotline: Provides a judgement-free and space space for survivors of domestic violence or acid burns. Offers comprehensive support and survivor-led processes.
Helpline Number: Call or WhatsApp +91 98408 88882
Operating Hours: 24/7
Languages: English, Hindi, Kannada, Malayalam, Tamil, Telugu